56. What is the process of determining what tasks will be grouped together to form
a) job analysis
b) Position Analysis Questionnaire
c) job design
d) competency modeling
57. A major goal of job design is:
a) to differentiate and integrate work in ways that produce productivity and job satisfaction
b) to allow employees to specialize in specific tasks
c) to produce greater job satisfaction
d) to create generalists
58. The mechanistic approach to job design:
a) is based upon enhancing employee motivation and satisfaction
b) is based on the scientific method to create jobs
c) is based upon enhancing intrinsic motivation
d) seeks to have employees develop new and better ways to accomplish work
59. Which HR strategy benefits from the mechanistic approach to job design?
a) Loyal Soldier and Committed Expert
b) Committed Expert and Free Agent
c) Loyal Soldier and Bargain Laborer
d) Free Agent and Bargain Laborer
60. Which of the following is NOT true of the motivational approach to job design?
a) organizational psychology principles are used to design work
b) this approach seeks to increase employees’ enjoyment at work
c) this approach seeks to increase employee effort at work
d) work is simplified as much as possible
61. According to the job characteristics model, which of the following are characteristics of jobs that provide intrinsic motivation?
a) autonomy and knowledge of work results
b) meaningfulness, responsibility and knowledge of work results
c) interdependence and responsibility
d) meaningfulness, autonomy and independence
62. Which of the following approaches to job design seeks to simplify mental demands on workers?
a) perceptual approach
b) perspective approach
c) biological approach
d) mechanistic approach
63. Ergonomics is most likely to be emphasized under which approach to job design?
a) perspective approach
b) biological approach
c) perspective approach
d) motivational approach
64. Which job design approach is most appropriate for an organization pursuing a differentiation strategy?
a) perspective approach
b) biological approach
c) motivational approach
d) mechanistic approach
65. Conflict between work and family roles presents problems for employers for all the reasons below EXCEPT:
a) it increases absenteeism and turnover
b) it can result in decreased job satisfaction
c) it can result in increased substance abuse
d) it can result in more requests for flexible schedules