56. In performing a reality check:
a) employees receive performance feedback from their supervisors
b) employees determine their interests, values and skills
c) an employer provides information about the jobs available in the organizational career ladder
d) employees assess opportunities in the external market and with their current employer
57. All of the following are career-development challenges EXCEPT:
a) effectively orienting new employees
b) finding employees to accept overseas expatriate assignments
c) preventing employee burnout
d) helping employees balance work with their personal lives
58. A typical new employee orientation program would include all of the following EXCEPT:
a) lectures and discussion on the mission, values and history of the organization
b) specific information about policies and procedures
c) structured meetings between new employees and their managers
d) skill training for the job
59. An effective employee orientation program:
a) can increase commitment and reduce turnover of new employees
b) should be scheduled on an employee’s first day of work
c) should highlight the positive aspects of working for the organization and minimize problems
d) should focus on compensation and benefit issues
60. Which of the following is NOT one of the five principles of an effective orientation program?
a) give new employees information specific to their new jobs and new bosses
b) provide realistic information about the company and the new employee’s role in the company
c) teach self control of thoughts and feelings to help employees manage negative thoughts that arise from the challenges of adapting
d) avoid contact with current employees to prevent new employees from interacting with employees who engage in counterproductive performance
61. Which of the following is NOT true about balancing the demands of work and personal life?
a) allowing employees to work flexible hours can help employees more effectively balance work and their personal lives
b) providing assistance with child care can help employees more effectively balance work and their personal lives
c) allowing employees time off to deal with family illnesses can help employees more effectively deal with the demands of work and personal life
d) employer offered programs that help employees balance work and their personal life are viewed positively only by the employees who qualify for or use the programs
62. Employer offered programs that help employees balance the demands of work and personal life:
a) increase employee commitment among employees who qualify for or use the programs
b) increase employee commitment among all women employees
c) increase commitment among all employees
d) send a message about how the organization cares about families
63. Affinity groups:
a) should only be organized for minority groups
b) can be formed around a variety of issues including ethnicity, age, sexual orientation and disability
c) should only be organized for diverse groups the employer is trying to support
d) provide a forum for diverse groups of employees to meet and confer with each other
64. All of the following are actions an employer can take to support the continued development of older workers EXCEPT:
a) training programs should include a program to retain and improve memory
b) continue to provide challenging work assignments
c) reward learning via pay for participating in development or contributing new ideas
d) emphasize continuous learning
65. Culture shock:
a) only occurs when an expatriate first arrives in a foreign country
b) requires that an expatriate return to his/her home country for a brief period of time
c) is stress that stems from the uncertainty and confusion that people can experience when they must deal with an unfamiliar culture
d) is more unlikely to occur when an expatriate’s family relocates with the expatriate