51.Who provides the management advice regarding the kind of compensation package that will be needed to induce candidates to go overseas?
a.Repatriates
b.HR professionals
c.Expatriate managers
d.Host-national managers
52.Japanese business norms are:
a.very formal but vague.
b.very formal and well-defined.
c.very informal and vague.
d.very informal but well-defined.
53.Which of the following ways of exchanging business cards is considered proper in Japan?
a.Presenting the business card while seated
b.Presenting the business card using both hands
c.Receiving the new acquaintance’s business card using one hand
d.Holding out the business card with the writing facing the recipient
54.Which of the following ways of exchanging business cards is considered proper in Japan?
a.Presenting the business card while seated.
b.Presenting the business card using both hands.
c.Receiving the new acquaintance’s business card using one hand.
d.Holding out the business card with the writing facing the recipient.
55.Which of the following actions is considered improper while exchanging business cards in Japan?
a.Standing while giving the business card.
b.Presenting the business card using one hand.
c.Receiving the new acquaintance’s business card using one hand.
d.Holding out the business card with the writing facing the recipient.
56.Which of the following is considered improper in Japan?
a.Printing academic degrees on a business card.
b.The visiting party presenting his business card first.
c.Using the name of the new acquaintance in the course of the conversation.
d.Following up the initial contact with occasional calls and seasonal greetings.
57.All but which of the following are guidelines that should be followed when eating with clients in Japan?
a.Use chopsticks to create a good impression with the hosts.
b.Do not put soy sauce or any other kind of sauce on the rice.
c.Stick the chopsticks into the leftover rice in the bowl so that they stand up by themselves.
d.Use toothpicks by covering the hand holding the toothpick with the other hand.
58.All but which of the following is true regarding Mexican firms?
a.Most Mexican firms have a bureaucratic structure with power vested at the top.
b.Employees below the senior management level have little authority.
c.Supervisors are told what to do, then pass along these instructions to workers.
d.Workers want managers to be paternalistic and dictatorial.
59.If assigned to a managerial position in Mexico, a manager should do all but which of the following?
a.Provide workers with minimum supervision
b.Praise workers for being loyal and for following directions
c.Deal with workers in a respectful manner and show an interest in their well-being
d.Provide workers with “perks” like food baskets and sponsor parties that celebrate events
60.All but which of the following is true regarding Mexican workers?
a.Mexican workers prefer that their managers keep a formal, somewhat distant relationship with them.
b.Mexicans frown upon such practices as employee empowerment, open communication channels, and employee ownership.
c.Mexicans do not value harmony and have a high tolerance for adversarial relations.
d.It is much more important for Mexicans to have a congenial working environment than it is to make more money.