51.The use of ____ may uncover areas of subordinate–supervisor disagreement, lead to more constructive appraisal interviews, and make employees more receptive to suggestions.
a.peer ratings
b.self-ratings
c.supervisor ratings
d.subordinate ratings
52.The ____ performance appraisal system, used by some companies to evaluate their managers, involves ratings being made by a circle of people who frequently interact with the manager.
a.MBO
b.job enrichment
c.360-degree feedback
d.VIE
53.What type of error is evidenced when an employee receives the same rating on each factor?
a.Leniency error
b.Recency error
c.Halo error
d.Central tendency error
54.The downside of using an appeals system is that it tends to undermine the authority of the supervisor and may encourage ____ error.
a.leniency
b.recency
c.severity
d.central tendency
55.Managers are chiefly responsible for the ____ of an appraisal system.
a.assessment
b.development
c.implementation
d.monitoring
56.HRM departments serve all but which of the following main functions in performance appraisal?
a.Conduct performance appraisal for everyone.
b.Develop the appraisal system.
c.Provide appraiser training.
d.Monitor and evaluate the implementation of the system.
57.According to the sequence suggested in the text, which of the following activities is carried out at the conclusion of an annual performance review conference?
a.Setting goals for improvement
b.Review of information
c.Discussion of the worker’s performance
d.Discussion of the implications of the rating
58.The condition that goals must be ____ becomes invalid when an employee is not given the resources and authority necessary to accomplish a goal.
a.consistent with goals set at the higher organizational levels
b.specific and challenging
c.realistic and achievable
d.measurable
59.____ statements should specify performance standards and proposed measurement of those standards.
a.Goal
b.Performance
c.Appraisal
d.Measurement
60.Which of the following specifies the time frame in which goals are to be accomplished?
a.Quality standards
b.Performance standards
c.Performance schedules
d.Goal schedules