51.Starbucks is able to command a high price for a cup of coffee because it focuses on
a.customer relationshipsc.competitive advantage
b.added brand valued.rate of return
52.Organizations pursuing a(n) __________ require development of current talent
a.growth strategyc.aggressive strategy
b.performance strategyd.global strategy
53.The success of a(n) __________ depends on the firm’s ability to find and retain the
a.growth strategyc.aggressive strategy
b.performance strategyd.global strategy
54.____________ have been a common way for organizations to achieve
a.Values and achievementsc.Goals and ambiguity
b.Mergers and acquisitionsd.Motivation and performance
55.Mergers and acquisitions often fail because of __________.
a.culture issuesc.technical issues
b.financial issuesd.procedural issues
56.Retaining high-performing employees and keeping employees engaged helps to create
a.competitive advantagec.motivational advantage
b.cultural advantaged.financial advantage
57.HRM activities are performed by __________.
a.HRM professionalsc.individual employees
b.managersd.All of these statements are correct.
58.__________is the world’s largest professional association devoted to HRM.
a.SHRMc.HRMS
b.HRMOd.OHRM
59.__________between HR and employees is extremely important.
a.Communicationc.Clarification
b.Cultural differencesd.Compassion
60.What can prevent redundancies and save money, as well as improve the consistency
a.A shared reference centerc.A shared service center
b.Performance managementd.Performance targets