46. Research suggests these four steps can be used to make more effective decisions:
a) set specific deadlines, gather information, minimize conflict, vote on all items
b) ensure top level management is involved, train decision makers, set specific deadlines, minimize conflict
c) set specific deadlines, ensure top level management support, minimize conflict, diffuse politics
d) build collective intuition, stimulate conflict, maintain an appropriate pace, diffuse politics
47. Which of the following is true about the time spent on decision making?
a) setting specific deadlines is essential
b) decision makers should avoid setting any deadlines so there is no pressure
c) flexible schedules can help move decision making forward
d) flexible schedules can force a group to make a premature decision
48. Business-level strategy:
a) is not related to human resources strategy
b) deals with how the organization will compete with companies that provide similar goods and services
c) includes decisions related to business type
d) should be completed after human resources strategy is determined
49. Strategic human resource management strategy:
a) is a component of corporate-level strategy
b) is intuitive
c) should be determined by the human resource staff
d) adds value within the business units of an organization
50. Which of the following is NOT true of organizations with a cost leadership strategy?
a) the organization seeks to become low-cost producers
b) the organization seeks to produce superior good and services
c) the organization seeks to become highly efficient
d) controlling expenses is very important
51. Apple computer produces the iPhone, a revolutionary mobile phone that can make a call, access the internet, or play music with the tap of the screen. From what you know about Apple computer:
a) Apple has a low cost leadership strategy
b) Apple is very conscious of expenses
c) Apple computer has a differentiation strategy
d) Apple probably employs a large number of temporary employees
52. An organization with a cost-leadership strategy:
a) is likely one of many producers in the market
b) is likely one of many producers in the industry with a successful cost-leadership strategy
c) is likely to produce a highly specialized product
d) is likely to have excellent customer service
53. Which of the following is NOT true of organizations with a differentiation strategy?
a) they usually produce basic and standardized products
b) there is an emphasis on innovation
c) the company is likely to focus on marketing
d) the company markets its products as providing better value
54. An organization employing a differentiation strategy is likely to differentiate its goods or services in all of the following ways EXCEPT:
a) a unique product
b) low cost
c) marketing the product as distinctive and a good value
d) excellent customer service
55. Organizations pursuing a differentiation strategy pursue all of the following strategies EXCEPT:
a) adapting rapidly to changing customer preferences
b) innovation of products and services
c) taking risks and continually prospecting for new ways of doing things
d) increasing distribution channels