41) While some personality characteristics are associated with success in different types of jobs, which personality trait is most frequently associated with job performance in all jobs?
A) openness to experience
B) conscientiousness
C) extroversion
D) agreeableness
E) neuroticism
42) Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employee that began as a small restaurant in Seattle. Over the years, Red Robin has attempted to develop a reputation as a fun, family restaurant that offers both excellent food and service. Red Robin's core values -- honor, integrity, having fun, and continually seeking knowledge -- serve as the basis for all of the firm's decisions and are even embroidered on the sleeves of every employee's uniform. As Red Robin continues to expand, executives are considering adding tests to the screening process.
Which of the following, if true, would best support the argument that Red Robin should use personality tests in the employee selection process?
A) Red Robin employees receive extensive training and are provided with opportunities to be promoted to management positions.
B) Red Robin encourages employees to participate in the firm's environmental stewardship program to show community support.
C) Red Robin seeks outgoing, motivated, and compassionate employees to enhance the experience of its customers.
D) Red Robin offers monetary incentives to managers who meet quarterly sales targets and exceed performance expectations.
E) Red Robin desires employees with extensive knowledge of the restaurant industry and at least two years of experience serving customers.
43) Red Robin Gourmet Burgers is a national restaurant chain with nearly 36,000 employee that began as a small restaurant in Seattle. Over the years, Red Robin has attempted to develop a reputation as a fun, family restaurant that offers both excellent food and service. Red Robin's core values -- honor, integrity, having fun, and continually seeking knowledge -- serve as the basis for all of the firm's decisions and are even embroidered on the sleeves of every employee's uniform. As Red Robin continues to expand, executives are considering adding tests to the screening process.
Which of the following, if true, would undermine the argument that Red Robin should use achievement tests in the employee selection process?
A) Red Robin receives so many applications that it only considers individuals with previous job experience in the restaurant industry.
B) Red Robin provides a two-week training session to all new hires, which are frequently college students with little experience in the restaurant industry.
C) Red Robin expects applicants for management positions to understand current EEO laws and be aware of ADA requirements.
D) Red Robin requires applicants for cashier positions to take typing tests to assess their speed at the cash register.
E) Red Robin compares the interests of applicants with those of people already working in the restaurant industry as servers and bartenders.
44) An interest inventory compares an applicant's current interests with the interests of ________.
A) retired workers
B) younger individuals
C) other people in the same industry
D) other people in various occupations
E) managers and executives in the firm
45) Which of the following is used to measure job knowledge?
A) aptitude tests
B) interest inventories
C) achievement tests
D) work samples
E) projective tests
46) With the work sampling technique, applicants are ________.
A) asked to submit examples of projects they have completed for other employers
B) tested on their ability to perform several tasks crucial to performing the job of interest
C) tested on their ability to perform a range of tasks related to several positions in a firm
D) asked to respond to questions about how they would perform various tasks
E) given video-based situational interviews to assess their critical thinking skills
47) Which of the following is the primary advantage of the work sampling technique?
A) applicants find it difficult to fake answers
B) uncovers information about an applicant's personality
C) compares an applicant's past job performance with future success
D) applicants can evaluate their own performance
E) fine motor skills are accurately assessed
48) A(n) ________ is a simulation in which candidates perform realistic tasks in hypothetical situations and are scored on their performance.
A) work sampling event
B) video-based situation
C) management assessment center
D) applicant personality test
E) miniature job evaluation
49) Which of the following is an indirect method for predicting job performance during the selection process?
A) miniature job training and evaluation
B) video-based simulation technique
C) management assessment center
D) work sampling technique
E) intelligence tests
50) Typical simulated exercises used in management assessment centers include all of the following EXCEPT ________.
A) objective tests
B) leaderless group discussion
C) motor skills assessments
D) individual presentations
E) management games