41) Which of the following is a potential disadvantage to consumers of the globalization trend among businesses?
A) increased costs of goods
B) lower minimum wage
C) increased insurance costs
D) higher labor union fees
E) reduced job security
42) Which of the following best explains the shift from manufacturing to service jobs in the U.S.?
A) creation of integrated supply chains
B) firms producing their own raw materials
C) global environmental concerns and legislation
D) Web-based training programs for blue-collar workers
E) work-centric tendencies of "Generation Y" employees
43) What term refers to the knowledge, education, training, skills, and expertise of a firm's workers?
A) human resources
B) human capital
C) intangible assets
D) contingent personnel
E) intellectual property
44) Which of the following describes the most significant demographic trend facing the U.S. work force?
A) decreased number of ethnically diverse workers
B) increased number of aging workers
C) decreased number of contingent workers
D) increased number of blue-collar workers
E) decreased number of bilingual workers
45) Over the next few years, employers may face a severe labor shortage because ________.
A) there are fewer people entering the workforce than there are retiring baby boomers
B) one-third of single mothers are not employed in the U.S. labor force
C) younger workers lack the values and knowledge of their parents
D) there are too many nontraditional workers holding multiple jobs
E) older employees are more family-centric than younger employees
46) According to employer surveys, one of the primary challenges of Generation Y employees is their ________.
A) desire to work only in part-time positions
B) inability to use information technology
C) inadequate multi-tasking skills
D) inability to balance work and family
E) need for constant praise and recognition
47) Which of the following best describes a nontraditional worker?
A) workers near retirement age
B) ethnically diverse workers
C) entrepreneurial workers
D) workers with multiple jobs
E) service-based workers
48) Globalization, competition, and technology have led to which of the following trends in human resource management?
A) HR managers primarily focus on providing transactional services like recruiting and hiring.
B) Metrics used to measure employee potential have been replaced by standardized testing.
C) HR managers assist top management with developing and implementing strategies.
D) Employee contracts are frequently used by HR managers to protect the interests of the firm.
E) College recruiting has increased as a result of the increasing number of retiring baby boomers.
49) All of the following are ways in which employers use technology to support their human resource management activities EXCEPT ________.
A) paying employees and suppliers electronically
B) offshoring and outsourcing benefits administration services
C) offering online employee training through streaming desktop videos
D) developing data warehouses to compare employees' skills with the firm's needs
E) tracking employee activities with network-monitoring software
50) Which term refers to using external vendors to perform HR jobs that were once handled by a firm internally?
A) managing
B) freelancing
C) outsourcing
D) rightsizing
E) warehousing