41) Effectiveness is the ratio of benefits to costs.
42) An activity is considered to be automated when it is characterized by people following procedures.
43) The outermost components of the symmetrical five-component framework of information systems are data and procedures.
44) In the five-component framework of information systems, the actors are hardware and people.
45) In the five-component framework of an information system (IS), data is the bridge between the computer side and the human side.
46) In an information systems framework, data is considered to be a part of the computer side.
47) In an information systems framework, software and procedure components are both sets of instructions.
48) Procedures act as the bridge between the computer and human sides of the five-component framework of an information system (IS).
49) Automation is the process in which the work is transferred from human side to computer side.
50) Automation moves work from the software component to the hardware component.
51) One of the major benefits of an information system is that it improves process quality.
52) Information systems can improve process efficiency but not process effectiveness.