4- Which of the following statements about matrix organization is true? a. It involves holding employees together by contracts that stipulate results expected, rather than by hierarchy and authority...

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Extracted text: 4- Which of the following statements about matrix organization is true? a. It involves holding employees together by contracts that stipulate results expected, rather than by hierarchy and authority b. It creates an environment in which the unity-of- command principle is strictly followed c. It is composed of dual reporting relationships in which some employees report to two superiors d. It is a collection of independent, mostly single- function firms that collaborate to produce a good or service. e. It results in a centralized decision-making system