36. Benefits of an emphasis on employee retention include all of the following EXCEPT:
a) reduced recruiting expenses
b) retaining employees supports HR strategy, regardless of an organization’s strategy
c) employees have a sense of security that persuades them to work for slightly lower wages than they may be able to earn elsewhere
d) fewer interruptions of operations for turnover, which results in higher organizational productivity
37. The Committed Expert HR Strategy:
a) utilizes short-term relationships and little emphasis on retention
b) does not emphasize retention because jobs require little unique expertise
c) uses retention to help build a workforce with unique skills
d) employs an external labor orientation and emphasizes retention
38. For an organization with a Free Agent HR strategy:
a) the organization seeks to attract a large number of applicants who may have the characteristics that are needed to perform the specific job
b) some employee turnover is desirable, since those who leave can be replaced by individual with more-up-to-date knowledge and skills
c) employee retention is of primary importance for the organization
d) the organization emphasizes employee commitment to avoid turnover
39. For organizations pursuing a differentiation strategy:
a) employee retention is not an issue because the organization hires the lowest cost labor
b) retaining employees is extremely important
c) employee separations can be an important part of the strategy
d) there’s little emphasis on removing low performers
40. An organization pursuing a Loyal Soldier HR strategy:
a) is not concerned with employee separations
b) usually puts little emphasis on employee retention
c) can benefit from employee separations
d) seeks to minimize employee separations
41. An organization with a Bargain Laborer HR strategy:
a) is not especially concerned with effective management of employee separation
b) places emphasis on retaining high performing employees
c) places emphasis on retention because of recruiting and hiring costs
d) places emphasis on removing low performers
42. Functional retention:
a) occurs when high and low performing employees remain with an organization
b) occurs when low performing employees remain with an organization
c) occurs when high performing employees remain employed
d) is an important part of the Bargain Laborer HR strategy
43. Functional turnover:
a) occurs when an employee whose performance is at least adequate voluntarily quits
b) occurs when low performing employees quit
c) occurs when all turnover is low
d) occurs when high performing employees remain employed
44. Employee dissatisfaction with their current state at work:
a) does not influence tendency to quit
b) is unlikely to lead to quitting
c) can lead to withdrawal and thoughts of quitting
d) usually leads to immediate quitting
45. Which of the following is NOT true about employee satisfaction?
a) satisfaction increases when employees are able to pursue goals and activities that are truly important to them
b) employees experience greater satisfaction when they are able to do work that fits with their interests and life plans
c) employee satisfaction sentiment is consistent for all aspects of an employee’s employment
d) not every aspect of job satisfaction is equally important to every employee