31.External factors, including high unemployment rates, can influence __________ turnover.
a.voluntaryc.involuntary
b.functionald.dysfunctional
32.__________ turnover is the separation is due to the organization asking the employee to leave.
a.Voluntaryc.Involuntary
b.Functionald.Dysfunctional
33.__________ turnover occurs when the organization asks an employee to leave due to factors including poor performance, restructuring, downsizing, or a merger or acquisition.
a.Voluntaryc.Involuntary
b.Functionald.Dysfunctional
34.__________ turnover is the departure of poor performing employees.
a.Voluntaryc.Involuntary
b.Functionald.Dysfunctional
35.__________ turnover is the departure of effective performers who the company would have liked to retain.
a.Voluntaryc.Involuntary
b.Functionald.Dysfunctional
36.__________ turnover is turnover that the employer could have prevented by addressing the cause of the turnover.
a.Avoidablec.Dysfunctional
b.Unavoidabled.Optimal
37.Causes of _________ turnover include low pay, job stress, and poor work/life balance.
a.avoidablec.dysfunctional
b.unavoidabled.optimal
38.A resignation due to family needs, serious illness, or death is an example of __________ turnover.
a.avoidablec.dysfunctional
b.unavoidabled.optimal
39.__________ turnover is turnover that the employer could not have prevented.
a.Avoidablec.Dysfunctional
b.Unavoidabled.Optimal
40.__________ turnover is the turnover level producing the highest long-term levels of productivity and business improvement.
a.Avoidablec.Dysfunctional
b.Unavoidabled.Optimal