31) The cost of training production personnel on their job tasks is an example of a(n):
A) internal failure cost.
B) external failure cost.
C) prevention cost.
D) appraisal cost.
32) Production loss caused by downtime is an example of what type of cost?
A) External failure cost
B) Internal failure cost
C) Prevention cost
D) Appraisal cost
33) Costs incurred to detect poor quality goods and services refer to:
A) appraisal costs.
B) activity-based costing.
C) value engineering.
D) prevention costs.
34) Costs incurred to avoid poor quality goods or services are considered:
A) appraisal costs.
B) activity-based costing.
C) value engineering.
D) prevention costs.
35) Which of the following terms best describes costs incurred to avoid poor quality goods or services?
A) Appraisal costs
B) Activity-based costing
C) Value engineering
D) Prevention costs
36) Which of the following terms best describes costs incurred to detect poor quality goods or services?
A) Appraisal costs
B) Activity-based costing
C) Value engineering
D) Prevention costs
37) Which term listed below describes costs incurred when the company detects poor quality goods or services before delivery to the customer?
A) Internal failure costs
B) Value added activity
C) Lean production
D) External failure costs
38) Which term listed below describes costs incurred when the company fails to detect poor quality goods or services?
A) Internal failure costs
B) Value-added activity
C) Just-in-time production
D) External failure costs
39) Which term below best describes the quality cost category for "cost to re-inspect reworked food processors"?
A) Prevention costs
B) Appraisal costs
C) Internal failure costs
D) External failure costs
40) Which term below best describes the quality cost category for "cost of warranty repairs on food processors"?
A) Prevention costs
B) Appraisal costs
C) Internal failure costs
D) External failure costs
41) Which term below best describes the quality cost category for "cost of testing food processors before sale"?
A) Prevention costs
B) Appraisal costs
C) Internal failure costs
D) External failure costs
42) Which term below best describes the quality cost category for "preventive maintenance on machinery"?
A) Prevention costs
B) Appraisal costs
C) Internal failure costs
D) External failure costs
43) Which term below best describes the quality cost category for "lost profits from lost sales"?
A) Prevention costs
B) Appraisal costs
C) Internal failure costs
D) External failure costs