31) Social media is creating new job titles, new responsibilities, and the need for new types of training.
32) What is social media?
33) Who are social media (SM) users?
34) What are social media (SM) providers?
35) Explain the hardware component of social media information systems (SMIS) with respect to each of the three organizational roles.
36) Explain the software component of social media information systems (SMIS) with respect to each of the three organizational roles.
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