31) All of the following are typical activities of career coaches EXCEPT helping employees to ________.
A) make 1-5 year career plans
B) identify development needs
C) gain professional development
D) obtain networking opportunities
E) negotiate with firms for higher salaries
32) Employee commitment has suffered in recent years for all of the following reasons EXCEPT ________.
A) globalization
B) downsizing
C) efficiency programs
D) workforce dislocations
E) career development programs
33) Which of the following is recommended to firms that want to earn employee commitment?
A) document the psychological contract
B) explain the importance of efficiency programs
C) establish a career planning and development process
D) promise lifetime employment
E) offer seniority bonuses
34) What is the most important tool an employer can use to support employees' career development needs?
A) employee orientation
B) performance appraisal
C) interest inventory
D) human resource metric
E) graphic-rating scale
35) Which demographic group has grown significantly in the past few years yet experiences the most difficulty with career progress in organizations?
A) elderly men
B) young men
C) minority men
D) minority women
E) elderly women
36) Miranda wants to make partner at her law firm. However, she is worried because 70-hour work weeks are the norm for someone striving to make partner. Miranda wants to be fair to her family as well as excel at work. The best way for the law firm to address this problem is by ________.
A) providing Miranda with a career coach
B) encouraging Miranda to join a career success team
C) persuading Miranda to temporarily work in a less competitive law firm
D) offering a flexible career track that allows Miranda to periodically reduce her work load
E) providing a career planning workshop to help Miranda determine a more appropriate occupation
37) Chase Bank employs a diverse group of employees, and the firm wants all of its workers to have equal career advancement opportunities. Which of the following most likely undermines Chase Bank's attempt to meet the career development needs of its diverse workforce?
A) scheduling meetings at flexible times such as in the early morning or late evening
B) offering career advancement seminars for women and minorities
C) identifying mentors for women and minorities
D) adopting flexible year-round work schedules
E) creating multiple career advancement paths
38) Research indicates that all of the following are considered significant barriers to career advancement for minority women EXCEPT the lack of ________.
A) high-visibility assignments
B) educational opportunities
C) influential mentors
D) minority role models
E) networking opportunities
39) Smith Industries has established a career development program for its employees that offers career coaching and workshops. However, a recent employee survey indicates that many women still feel dissatisfied about their career opportunities at the firm. Which of the following would most likely improve the attitudes of female employees at Smith Industries?
A) Smith installs an electronic performance support system for telecommuters.
B) Smith offers early retirement packages to its most senior employees.
C) Smith provides hardship allowances to all minority employees.
D) Smith increases the number of performance appraisals.
E) Smith implements a flexible career track system.
40) Which of the following best explains the meaning of the term "glass ceiling"?
A) the lack of desire among women to pursue jobs with extreme levels of responsibility and authority
B) formal corporate policies that prevent women from receiving the training needed to advance their careers
C) spoken opinions by corporate leaders that women lack the knowledge and skills required for career advancement
D) structural yet subtle barriers in corporate environments that inhibit the rise of talented women to leadership positions
E) inadequate educational opportunities which ultimately limit the network opportunities available to women in the workforce