31. Adopting computerized processes will always result in a decline of union members. 32. During the collective bargaining process, when one side makes more concessions, that party is likely to be...

31. Adopting computerized processes will always result in a decline of union members.

32. During the collective bargaining process, when one side makes more concessions, that party is likely to be dissatisfied with the process but it is unlikely to create future labor management issues.

33. Cooperative labor relations usually advantage management at the expense of union members.

34. Interest-based negotiations use data to identify key concerns.

35. An arbitrator’s ruling is rarely binding on either the union or management.