3. Community Hospital is concerned about their readmission rate for congestive heart failure patients in the last quarter. Which of the following methods would Community Hospital use to determine if...

3. Community Hospital is concerned about their readmission rate for congestive heart failure patients in the last quarter. Which of the following methods would Community Hospital use to determine if their rate of readmissions is in line with similar size hospital? a. Write a performance measure b. Perform benchmarking c. Identify an improvement opportunity d. Create a data measure