23) ________ are rule-based systems that encode human knowledge in the form of If/Then rules.
A) Document management systems
B) Expert systems
C) Content management systems
D) Enterprise resource planning systems
24) Which of the following is a disadvantage of expert systems?
A) They cannot be updated to meet the changes in technology.
B) They cannot consist of more than one If/Then rule.
C) They are difficult to develop and maintain.
D) The system's knowledge is available only to high-skilled experts.
25) Which of the following statements is true of expert systems?
A) Small changes in the rules can cause unexpected outcomes.
B) The programs that process a set of rules are called expert systems codes.
C) They are easy to maintain because of their rule-based nature.
D) They require very few labor hours from both experts and designers.
26) Expert systems are easy to maintain.
27) What are expert systems?
28) ________ are information systems that support the management and delivery of documents and other expressions of employee knowledge.
A) Document management systems
B) Enterprise resource systems
C) Expert systems
D) Content management systems
29) Which of the following is a challenge for content management systems (CMS)?
A) Content databases cannot hold large numbers of documents.
B) Documents exist in isolation from each other.
C) The systems must maintain linkages among documents.
D) CMS content is static.