21.Which of the following is defined as an activity that is not task specific, but is engaged in when performing a variety of tasks?
a.Function
b.Grouping
c.Work behavior
d.Critical incidents
22.Which type of job context information helps understand how much discretion a worker has in determining how the job will be carried out?
a.Working conditions
b.Judgment
c.Authority
d.Reporting relationships
23.Which type of job context information includes discomfort factors such as the presence of extreme temperatures, poor ventilation, and excessive noise?
a.Physical demands
b.Personal demands
c.Working conditions
d.Work behaviors
24.Which type of job context information focuses on aspects of a job causing possible stress such as competing demands, constant interruptions, and difficult customers?
a.physical demands
b.personal demands
c.work behaviors
d.working conditions
25.Which of the following worker requirements is defined as the capability to perform learned motor tasks?
a.Knowledge
b.Skill
c.Ability
d.Credential
26.Which of the following worker requirements is defined as the capability to perform nonmotor tasks?
a.Knowledge
b.Skill
c.Ability
d.Credential
27.Why is it important that the analyst decide how the job analysis will be used before deciding what information to seek?
a.The intended use of job analysis determines how the information is to be gathered.
b.The intended use of job analysis dictates the particular information to be gathered.
c.The intended use of job analysis determines the evaluations to be performed.
d.The intended use of job analysis determines the tasks and subtasks to be performed.
28.When a job analyst is using interviews to collect job information, and time constraints present a problem, the best alternative is to conduct:
a.group interviews.
b.videotaped interviews.
c.observation.
d.one-on-one interviews.
29.The typical role of a supervisor in the job analysis process is:
a.to focus on job content issues.
b.to focus on job context issues.
c.to review and verify the accuracy of workers’ responses.
d.to design the process.
30.Which approach to gathering job analysis information is most useful when the jobs are complex and difficult to accurately describe?
a.Observation
b.Interviews
c.Questionnaires
d.Group interviews