21.The basic approach of just-in-time inventory systems is to try to eliminate inefficiency and to improve product quality. 22.Rather than aiming to produce inventory, just-in-time inventory...

21.The basic approach of just-in-time inventory systems is to try to eliminate inefficiency and to improve product quality.

22.Rather than aiming to produce inventory, just-in-time inventory systems attempt to pull production according to customer demand.

23.Internal failure costs happen when an unsatisfactory good or service is delivered to a customer.

24.Total quality management centers on new product and service development as opposed to managing the value chain for existing products.

25."Six Sigma" describes the length of time it takes a product to pass through the 6 stages of manufacturing, from processing through inspection.

26.A quality cost report would be comprised of prevention costs only.

27.Activities that increase scrap and rework tend to increase productivity.