21.Separations due to poor performance, layoffs or restructuring, as well as employees
a.Staffingc.Hiring
b.Recruitingd.Performance
22.Caribou Coffee discovered that the most important district manager competency was his or her ability to effectively __________ the store manager position.
a.staffc.assist
b.managed.perform
23.Supervisors must be trained to conduct job interviews and terminations in accordance
a.organizational guidelinesc.state and federal law
b.employee handbookd.common law
24.What type of management can help to ensure that an organization has people ready to
a.Performance managementc.Change management
b.Strategic managementd.Succession management
25.What type of management involves aligning individual employees’ goals and behaviors
a.Performance managementc.Change management
b.Strategic managementd.Succession management
26.Staffing influences the effectiveness of which system by providing the raw talent that the
a.Change managementc.Performance management
b.Strategic managementd.Succession management
27.What type of feedback is important in maintaining ethical behavior and communicating
a.Constructivec.Performance
b.Strategicd.Critical
28.Compensation received in the form of salary, wages, commissions, stock options, or
a.direct financial compensationc.nonfinancial compensation
b.secondary financial compensationd.indirect financial compensation
29.Compensation, including free meals, vacation time, and health insurance is called _______________ .
a.direct financial compensationc.nonfinancial compensation
b.secondary financial compensationd.indirect financial compensation
30.Rewards and incentives given to employees that are not financial in nature, including
a.direct financial compensationc.nonfinancial compensation
b.secondary financial compensationd.indirect financial compensation