21.Line managers carry out many procedures and methods devised by HR professionals. Which of the following is not an example of such procedures and methods?
a.Human resource budgeting
b.Disciplinary procedures
c.Performance appraisals
d.Interviewing job applicants
22.Which of the following is a line manager’s responsibility?
a.Establish HRM procedures
b.Develop and choose HRM methods
c.Monitor and evaluate HR practices
d.Implement HRM practices
23.What denotes a firm’s superior marketplace position relative to its competition?
a.Marketing advantage
b.Competitive advantage
c.Monopolistic competition
d.Cost leadership
24.The text identifies two strategies associated with organizational efforts to gain a competitive advantage. Identify these among the following.
a.Capital and human resources
b.Cash cow and segmentation
c.Cost leadership and product differentiation
d.Demand and supply forecasting
25.What is per unit cost?
a.The cost of producing one unit of product
b.The cost of marketing one unit of product
c.The selling cost of one unit of product
d.Number of units produced + Total cost of production
26.What strategy is a firm said to follow if it achieves a competitive advantage by offering services not offered by its competitors?
a.Cost differentiation
b.Cost leadership
c.Product differentiation
d.Innovative marketing
27.Which of the following does not lead to product differentiation?
a.Increasing productivity
b.Creating a better quality product or service
c.Providing innovative products or services
d.Promoting and packaging a product to create the perception of higher quality
28.Who among the following identified the 16 HRM practices that can enhance a firm’s competitive advantage?
a.Chris Ryan
b.Jeffrey Pfeffer
c.Shari Caudron
d.Rosemary Batt
29._____ provides a signal to employees indicating long-term commitment by the organization to the work force.
a.High wage
b.Selective recruiting
c.Employment security
d.Information sharing
30.Which of the following HRM practices tend to attract better-qualified applicants, make turnover less likely, and send a message that the firm values its employees?
a.Employment security
b.High wages
c.Incentive pay
d.Information sharing