21.Expatriate managers can usually communicate information about important business functions overseas more effectively than host-national managers because:
a.they have better sources for information.
b.they have better communication channels.
c.they have a better understanding of the informational needs.
d.they have a better understanding of the firm’s corporate culture.
22.American expatriates may sue their American employers, just as they do in the United States, for all but which of the following?
a.Age discrimination
b.Sex discrimination
c.Sexual preference discrimination
d.Race discrimination
23.Personality traits that a successful expatriate should possess include all but which of the following?
a.Ability to handle stress
b.Ability to master a foreign language
c.Reinforcement substitution
d.Ability to develop relationships
24.____ is the ability of an expatriate to find other pleasurable pursuits that can serve as substitutes.
a.Relationship substitution
b.Adaptability
c.Reinforcement substitution
d.Substitution tendency
25.The ability of expatriates to develop relationships with host-nationals is facilitated if the expatriate:
a.is willing to become fluent in the host country’s language.
b.supports and attends cultural events in the host country.
c.uses interpreters and shops at stores that employ English-speaking clerks.
d.demonstrates a willingness to communicate in the host country’s language.
26.____ is a skill that involves collecting social tidbits and then strategically inserting them into conversations with host-nationals.
a.Conversational currency
b.Reinforcement substitution
c.Relationship substitution
d.Adaptability
27.What are cognitive skills that influence adjustment to a new culture called?
a.Social skills
b.Acquired skills
c.Perceptual skills
d.Adjustment skills
28.Perceptual skills that can facilitate an expatriate’s ability to adjust to a new culture include all but which of the following?
a.Flexibility of one’s belief system
b.Ability to make flexible attributions about why host-nationals behave the way they do
c.Ability to avoid being judgmental
d.Low tolerance for uncertainty
29.What percentage of U.S. firms offer pre-departure cross-cultural or language training for their expatriate managers according to research?
a.10 percent
b.35 percent
c.50 percent
d.65 percent
30.What is defined as the degree of mental involvement and effort that must be expended by the trainer and the trainee in order for the trainee to learn the required concepts?
a.Training rigor
b.Training effort
c.Training contribution
d.Training effectiveness