21.Employees who are satisfied and committed to their jobs are less likely to spread the word that their company is a good place to work.
22.In organizations where supervisors play favorites, the employees are more likely to initiate human resource management-related lawsuits.
23.Good organization citizens tend to go out of their way to help co-workers with job-related activities.
24.A study conducted by Sears indicated a strong relationship between improved human resource management practices, employee satisfaction, and customer satisfaction.
25.Recent studies have shown little connection between workers’ job satisfaction and their intentions to stay with their organization.
26.The occurrence of employee-centered outcomes can increase the likelihood of human resource management-related lawsuits.
27.One of the most common ways of cutting human resource management costs is to employ technology to replace some of the more expensive HR professional-delivered services.
28.The ability to minimize turnover rates does not enhance cost leadership strategy.
29.Recent research has confirmed an insignificant relationship between customer retention and employee turnover.
30.An organization’s competitive advantage achieved through human resource management practices is likely to be more sustainable than one achieved by other means.