21.Developing an effective management development program is critical if a firm is to enhance its competitive advantage.
22.Management development is not generally important for new managers.
23.Organizations often base promotions within the management ranks on employee behavior that has no bearing on managerial effectiveness.
24.Most organizations provide training before a candidate has been assigned to new jobs.
25.Job rotation exposes candidates to various organizational settings by rotating them through a number of departments.
26.Experienced supervisors who establish relationships with new managers are know as action learners.
27.Line managers are in the best position to identify their employees’ training needs.
28.HR professionals have a very limited role in management development programs.
29.Performance analysis is utilized by line managers to identify employees’ performance problems and decide whether training can provide a solution.
30.A knowledge deficiency occurs when an employee fails to perform well despite knowing how to do the job.