21) The phased approach strategy introduces the new system in stages, either by functions or by organizational units.
22) Object-oriented development uses the kernel
as the basic unit of systems analysis and design.
23) The systems life cycle consists of developing an experimental system rapidly and inexpensively for end users to evaluate.
24) End-user languages are software tools that provide immediate online answers to requests for information that are not predefined.
25) Rationalization
allows a software package to be modified to meet an organization's unique requirements without destroying the integrity of the package software.
26) Request for Proposal (RFP) is a detailed list of questions submitted to packaged-software vendors.
27) Rationalization of procedures describes a radical rethinking of the business models.
28) Failure to address properly the organizational changes surrounding the introduction of a new system can cause the demise of an otherwise good system.
29) TQM describes the measurement of quality as 3.4 defects per million.
30) Thorough testing is not required if, during the programming stage, the design documents are sufficiently detailed.