21) Many existing retail firms, such as Canadian Tire, Office Depot, The Bay, and the
National Post
have developed Web sites as extensions of their traditional bricks-and-mortar businesses, these businesses represent a hybrid clicks-and-mortar business model.
22) Business-to-Business (B2B) electronic commerce involves retailing products and services to individual shoppers.
23) Business-to-business (B2B) electronic commerce involves sales of goods and services among businesses. ChemConnect's Web site for buying and selling natural gas liquids, refined and intermediate fuels, chemicals, and plastics is an example of B2B e-commerce.
24) Consumer-to-consumer (C2C) electronic commerce involves consumers selling directly to consumers. For example, eBay, the giant Web auction site, enables individuals to sell their goods to other consumers by auctioning the merchandise to the highest bidder.
25) Clickstream tracking tools collect data on customer activities at Web sites and store them in a log. The tools record the site that users visited prior to coming to a particular Web site and where these users go when they leave that site.
26) Record label companies are gaining sales to Internet piracy, and record stores are doing brisk business.
27) E-commerce refers to the use of any networking technologies to transact business.
28) The Internet shrinks information asymmetry.
29) Information asymmetry exists when one party in a transaction has more information for the transaction than the other party.
30) All previous mass media in modern history, including the printing press, use a broadcast model where content is created in a central location by experts.