21. Jobholder actions are behaviors required of an individual in his/her role as a job holder in a social work environment.
22. Concentration strategies traditionally include vertical and horizontal integration.
23. Research indicates that downsizing has been largely successful in achieving goals of increased productivity and profitability.
24. According to research results, early retirement programs are one of the more effective approaches to downsizing.
25. Downsizing can lead to feelings of guilt and/or envy among survivors.
Multiple Choice Questions
26. _____ is the skillful employment and coordination of tactics.
A. Strategy
B. HRM
C. Business model
D. Structure
Webster's New American Dictionary defines strategy as the "skillful employment and coordination of tactics" and as "artful planning and management."
27. What is the name of the process that manages the pattern or plan that integrates an organization's major goals, policies, and action sequences into a cohesive whole?
A. Long-range planning
B. Strategy implementation
C. Management by objectives
D. Strategic management
Strategic management is a process, an approach to addressing the competitive challenges an organization faces.
28. When an organization develops integrated manufacturing systems such as advanced manufacturing technology and just-in-time inventory control, then one of the responsibilities of SHRM is to:
A. assess the skills required to run these systems.
B. ensure the availability of the physical resources (plant, equipment, and technology) required to implement these systems.
C. test the applicability of these systems.
D. document the use of these systems within the organization.
SHRM is a pattern of planned human resource deployments and activities intended to enable an organization to achieve its goals.
29. _____ can be thought of as the pattern of planned human resource deployments and activities intended to enable an organization to achieve its goals.
A. HRM
B. Strategy implementation
C. Strategic HRM
D. Strategy formulation
An example of SHRM is when firms develop integrated manufacturing systems such as advanced manufacturing technology, just-in-time inventory control, and TQM in an effort to increase their competitive position.
30. Company X is a retail firm specializing in menswear. It has identified its main competitors as firms providing formal attire to working males between the ages of 22-35. Company X is at the _____ phase.
A. strategy implementation
B. strategy formulation
C. strategic management
D. strategic planning
Strategy formulation is the process of deciding on a strategic direction by defining a company's mission and goals, its external opportunities and threats, and its internal strengths and weaknesses.