21. Job analysis observation works well in jobs where tasks are repeated frequently.
22. The best way to conduct effective job analysis is to use a combination of techniques.
23. What employees do in the job provides the most helpful information for effective hiring.
24. Good job specifications focus attention on knowledge, skills, and abilities that separate high and low-performing workers.
25. The Position Analysis Questionnaire (PAQ) is used to collect information about the characteristics people must have in order to do a job well.
26. Carefully prepared job specifications can guide selection practices so that appropriate tests can be found to identify which applicants actually have the desirable characteristics.
27. Competencies are just another way of stating knowledge and skills required to perform a job.
28. Competency modeling is more likely than job analysis to link work analysis procedures and outcomes to business goals.
29. The mechanistic approach to designing jobs seeks to simplify work as much as possible and thereby increase productivity.
30. People who feel intrinsic motivation tend to be more creative.