21. It is helpful for a mentor and protégé to be diverse in their backgrounds and perspectives.
22. Pairing protégés with mentors who are successful in their jobs is more likely to result in better learning and performance by the protégé.
23. If an organization wants employees to learn to be winners, employees should be mentored by more senior employees who are already winners.
24. Competency models can be developed to indicate what types of knowledge, skills, and behaviors will help the organization accomplish its strategy.
25. Self-assessment is the process employees use to determine their fit with opportunities in the labor market and with their current employer’s future labor needs.
26. In the process of action planning, employees make plans for how they will accomplish their career goals.
27. The most effective new employee orientation programs are well-planned, structured programs of four hours or less because new employees can suffer information overload.
28. Employees who attend a new employee orientation have significantly higher levels of affective organizational commitment than employees who are not offered an orientation program.
29. The most effective new employee orientation programs are conducted by HR professionals.
30. High levels of burnout are associated with low levels of commitment and high turnover intention.