21. Expatriates are employees with citizenship in the country where a company is located.
22. Inpatriation prepares expatriates for return to the parent company and country from the foreign assignment.
23. Attitude awareness programs have had more positive results than other approaches to diversity training.
24. Organizational socialization is the process by which new employees are transformed into effective members of the company and involves three phases: anticipatory socialization, encounter, and settling in.
25. Anticipatory socialization occurs before the individual joins the company.
Multiple Choice Questions
26. Which of the following is not true of high-leverage training?
A. It benchmarks the company's training programs with other companies' programs.
B. It is linked to strategic business goals and objectives.
C. It relies on an instructional design process.
D. It uses the video-teleconferencing training techniques.
The video-teleconferencing is a type of distance learning which refers to synchronous exchange of video between two or more individuals or groups at two or more locations.
27. Accelerating the pace of employee learning and capturing and sharing knowledge is a part of which stage in the strategic training and development process?
A. Business strategy
B. Strategic training and development initiatives
C. Training and development activities
D. Metrics that show value of training
The strategic training and development process involves identifying strategic training and development initiatives that will help achieve the business strategy. Employees participate in specific training and development activities that support these initiatives.
28. The first step in the instructional design process is:
A. creating a learning environment.
B. conducting a needs assessment.
C. selecting training methods.
D. ensuring employees' readiness for training.
Needs assessment refers to the process used to determine if training is necessary.
29. This is the fourth step in the training process and includes self-management strategies and peer and management support.
A. Ensuring employees' readiness for training
B. Creating a learning environment
C. Ensuring transfer of training
D. Evaluating training programs
Transfer of training refers to on-the-job use of knowledge, skills, and behaviors learned in training.
30. When conducting a needs assessment, which type of analysis is generally performed first?
A. Task analysis
B. Organizational analysis
C. Person analysis
D. High-leverage analysis
Organizational analysis involves determining the business appropriateness of training, given the company's business strategy, its resources available for training, and support by managers and peers for training activities.