21. A low number of strikes are reflective of an effective industrial relations system.
22. Most studies have found that nonunion workers are more productive than union workers.
23. The United States has an as strong history of deep class-based divisions in society as other countries do.
24. Codetermination is more common in the United States than in Western European countries.
25. Public-sector union growth, unlike that in the private sector, has occurred largely in the service industry and among white-collar employees.
Multiple Choice Questions
26. Which of the following is a key element of John Dunlop's model of an industrial relations system?
A. An environmental context.
B. Participants include enterprise and society.
C. Limited scope of responsibilities for participants.
D. Convergence of interests.
A successful industrial relations system consists of four elements: (1) an environmental context (2) participants, including employees and their unions, management, and the government; (3) a "web of rules" and (4) ideology.
27. The Katz and Kochan industrial relations model recognizes that there are relationships between labor and management at different levels. Which of the following is
not
one of the levels of labor-management interactions identified in their model?
A. Strategic level
B. Corporate level
C. Functional level
D. Workplace level
Katz and Kochan suggest that labor and management choices at the strategic level, the functional level, and at the final workplace level.
28. According to the Katz and Kochan industrial relations model, at which level does the management make basic choices such as whether to work with its unions or to devote its efforts to developing nonunion operations?
A. Strategic level
B. Corporate level
C. Functional level
D. Workplace level
Katz and Kochan suggest that labor and management choices at the strategic level in turn affect the labor-management interaction at a second level, the functional level, where contract negotiations and union organizing occur, and at the final workplace level, the arena in which the contract is administered.
29. Which of the following
is
not
a competitive challenge in the labor relations framework?
A. Administrating
B. Legal challenge
C. Satisfying stakeholders
D. Globalization
Administering is a part of union and management interactions.
30. Collective bargaining resolves disputes through
A. arbitration.
B. the judicial system.
C. fighting.
D. discussion.
Collective bargaining involves resolving disputes through discussion.