1.What is value stream mapping? 2. What is the purpose of value stream mapping? How can it be achieved? 3. Will lean work in service environments? Why or why not? 4. Discuss ways to use lean to...

1.What is value stream mapping? 2. What is the purpose of value stream mapping? How can it be achieved? 3. Will lean work in service environments? Why or why not? 4. Discuss ways to use lean to improve one of the following: a pizza restaurant, a hospital, or an auto dealership.5. What phrase refers to the idea that all steps in supply chain processes that deliver goods and services to the customer should create value?