1.What expectations would you have as you went to shop at their store? Be specific—what would you expect it to like? 2. How can they best stick with their value proposition? What should they avoid? 3....

1.What expectations would you have as you went to shop at their store? Be specific—what would you expect it to like? 2. How can they best stick with their value proposition? What should they avoid? 3. Is customer service in such a low-cost operation less important than it would be in a full service retailer? Defend your answer.