1.Explain why writing can be more difficult than other forms of communication.
2.Describe ways in which the writing process might be recursive.
3.Explain how technology can help the writer with both creative and tedious writing tasks.
4.Identify specific software tools that assist with constructing written messages. Explain what each does.
5.Word processing programs are the writer’s primary tool. Identify five basic features and two advanced features useful to business writers.
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