Answer To: 1.Examinethe information requirements of the organisation or function at Operational,Tactical and...
David answered on Dec 22 2021
Information technology – National Health Service 1
Information technology – National Health Service
Information technology – National Health Service 2
―We are moving very rapidly in all forms of production and services to a knowledge-based
economy in which what you earn depends on what you can learn. Not only what you know today,
but what you are capable of learning tomorrow”.
Tracy LaQuey, in The Internet Companion
Introduction:
National Health Service is a public funded healthcare company in the United Kingdom. It is
citizen driven public organization. From a single organization, NHS has established itself to
grow to a multi-state, multi-service and a non-profit organisation which provides humans
services to the people. It is one of the largest organisations of the country. NHS works by
keeping its mission as an objective and commits towards its mission in offering the services. In
past few years NHS has faced several financial problems, despite of these problems NHS has
committed itself in providing the best services and have excelled in offering the best treatment to
the public. With the services offered by NHS, it has turned out to the leader in the UK health
care industry which is backed by highly efficient and effective professional staff. NHS is
focused and committed in delivering the value to people and helping them one individual at a
time. (NHS, official website)
Mission
―NHS provides innovative solutions to support the unique needs of the individuals we serve by
striving to create a caring and responsive environment that promotes the highest standards of
integrity and quality.‖ (NHS, official website)
Information technology:
Information technology has gained importance immensely across the sectors. Information
technology continues to restructure and improve the working of the organisation immensely.
With the information technology across the organization, the companies especially the health
care organizations are able to work systematically. Technology has become an integral part of
the businesses which focuses on improving the efficiency and effectiveness of the business, the
focus on information technology helps an organization to be more productive, provide better
Information technology – National Health Service 3
customer service, and create innovative new ways to interact with their customers, vendors, and
partners to collaborate and conduct business.
Information Technology is one of the strongest tools creates the functional capabilities and
allows the organizations to execute their operations effectively, with the changing needs and
requirement of the business, the capabilities of the technology has also improved which helps in
improving the sustainability of the organization. When firms design superior functional
capabilities to create competitive advantages, information technology provides them with the
infrastructure to realize those capabilities. To describe information technology strategy it is
important to leverage the generally understood scope of the enterprise architecture that includes
the data (alternately called information), applications, and technology business.
Planning Module 1: Preparing for HIMS strategy design and planning:
Review the HIMS Assessment Results:
Presently there is no information technology system in the organization. All the appointments
and clinical documentation of the patient is done manually. Because of this the company is not
able maintain its records properly. Data throughout the care centre were undefined and
unreliable. For example, two irreconcilable daily census reports made timely bed placement from
the ED impossible. There is no IT steering committee at either the board or management levels.
IT policies, service-level agreements, decision criteria, and user roles and responsibilities do not
exist.
Computerized provider order entry (CPOE), an electronic medical record (EMR) system, and a
PACS have not been implemented in the organization. IT support for departments such as
nursing, pharmacy, laboratory, imaging, and risk management is limited.
The IT applications portfolio is missing critical elements (for example, order entry, case
management, nursing documentation, radiology) that would greatly benefit the ED, even without
a dedicated ED system. The women’s care clinic’s core information system is three versions out
of date and certain functions have been bypassed by users altogether.
Information technology – National Health Service 4
Review Health system development priorities:
The main focus of the plan is to design an information technology platform that will help the
company to improve its performance and efficiency. There are no IT and computerized activity
in the organization because of which the company is not able to maintain its data and perform at
its best of efficiency.
The company will strongly focus on implementing the Information technology and computerized
system in its organization. Apart from this the...