1.A server that you use daily is unusually slow. So are other servers you try. Troubleshoot the problem using the five-step method described above. List the steps in order. Draw the picture.
2.You type a URL, and your browser tells you that the host you are trying to reach does not exist. This message probably comes from a DNS server. Troubleshoot the problem using the five-step method described above. List the steps in order. Be sure to draw a picture of the situation.
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