19) Describe business process management (BPM) in brief.
20) Which of the following statements is true about the relationship between business processes and information systems (IS)?
A) A business process and an information system (IS) have the same purpose.
B) An information system (IS) in an organization is used by only one business process.
C) Every activity in a business process is a component of an information system (IS).
D) Information system (IS) elements are embedded within a business process.
21) The components and purpose of a business process and an information system are the same.
22) Business processes and information systems overlap.
23) A procedure is a component of an information system and is embedded within a process activity.
24) A business process need not use just one information system.
25) A particular information system cannot be used by multiple single business processes simultaneously.