187) How can a good CRM system increase profits for a company? 188) What is the connection between organizations, information systems, and business processes? 189) What are cross-functional business...

187) How can a good CRM system increase profits for a company?

188) What is the connection between organizations, information systems, and business processes?

189) What are cross-functional business processes? Give an example.

190) The retail home improvement chain you work for, DIY Discount, has noticed that one of its brands of faucets is not selling nearly as well as anticipated. What information systems of the business will you use to determine the reason for the poor sales? Discuss what information you will retrieve from which system. Which of the information systems will be most important for your analysis? Which of the systems will be least important?