186) Describe each type of organizational change enabled by information technology. Give an example of each type of change, as it might be illustrated through the operations of a hotel. 187) What is...

186) Describe each type of organizational change enabled by information technology. Give an example of each type of change, as it might be illustrated through the operations of a hotel.

187) What is the importance of quality management as it pertains to business processes. Describe two methods of quality management and distinguish these from BPR.