164) Systems that integrate genetic algorithms, fuzzy logic, neural networks, and expert systems are called ________ systems.
165) ________ systems include Internet-based collaboration environments such as Google Sites and IBM's Lotus Notes, social networking, e-mail, and instant messaging.
166) We live in an information economy in which the major source of wealth and prosperity is the production and distribution of ________ and knowledge.
167) ________ has become an important theme at many large business firms as managers realize that much of their firm's value depends on the firm's ability to create and manage knowledge.
168) ________ knowledge management systems deal with all three types of knowledge.
169) ________ systems require strong links to external knowledge bases in addition to specialized hardware and software.
170) Sports fans are familiar with the yellow first-down markers shown on televised football games or the special markings denoting the location and direction of hockey pucks in hockey games, these are examples of ________ technology.
171) An ________ system contains a number of rules to be followed.
172) An ________ works by searching through the rules and "firing" those rules that are triggered by facts gathered and entered by the user.
173) ________ reasoning, in contrast, represents knowledge as a series of cases, and this knowledge base is continuously expanded and refined by users.
174) Organizations can use ________ to create software systems that capture tacit knowledge where there is linguistic ambiguity.