156) Business ________ toolset is a set of software tools are used to analyze data and produce reports, respond to questions posed by managers, and track the progress of the business using key indicators of performance.
157) MIS, DSS, and ESS deliver information and knowledge to different people and levels in the firm–operational employees, operational managers, middle managers, and ________.
158) ________ reports are predefined reports based on industry-specific requirements.
159) ________ are visual tools for presenting performance data defined by users.
160) ________ managers and analysts are much more likely to be immersed in the data and software, entering queries and slicing and dicing the data along different dimensions.
161) ________ employees will, along with customers and suppliers, be looking mostly at prepackaged reports.
162) ________ analytics, are being built into mainstream applications for everyday decision making by all types of employees, especially in finance and marketing.