149) This ________ of data in hundreds of separate systems ("silos of information") degrades organizational efficiency and business performance.
150) ________ systems integrate the key business processes of an entire firm into a single software system that enables information to flow seamlessly throughout the organization.
151) ________
systems help businesses manage relationships with their suppliers.
152) Supply chain management systems are one type of ________
because they automate the flow of information across organizational boundaries.
153) ________
systems help firms manage their relationships with their customers.
154) ________
enable organizations to better manage processes for capturing and applying knowledge and expertise.
155) KMS support processes for acquiring, storing, distributing, and applying knowledge, as well as processes for creating new ________ and integrating it into the organization.
156) ________ applications create deep-seated changes in the way the firm conducts its business, and they are often costly to implement.
157) Intranets and extranets are really more technology ________ than specific applications.
158) An intranet typically centres on a ________ that provides a single point of access to information from several different systems and to documents using a Web interface.