14. What does "putting more intelligence" in a flowchart mean? a. Using an adaptive software system to build flowcharts b. Flowcharts only go so far. Human beings need to interpret them c. Using a...

14. What does "putting more intelligence" in a flowchart mean?

a.  Using an adaptive software system to build flowcharts

b. Flowcharts only go so far. Human beings need to interpret them

c. Using a richer selection of symbols that carry meaning

d. Flowcharts are now obsolete

15. What processes is an organisation least likely to outsource?

a. Core processes

b. Support processes

c. Information Processes

d. Management Processes