134) ________ are specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company.
135) Knowledge management also includes a diverse group of ________, such as data mining, expert systems, neural networks, fuzzy logic, genetic algorithms, and intelligent agents.
136) ________
help organizations manage both structured and semistructured types of information.
137) An enterprise content management system has capabilities for classifying, organizing, and managing structured and ________ knowledge and making it available throughout the enterprise.
138) The major enterprise content management systems include powerful portal and ________ technologies.
139) Blogs and ________ help capture, consolidate, and centralize this knowledge for the firm.
140) Wikis provide a central ________ for all types of corporate data that can be displayed in a Web browser, including electronic pages of documents, spreadsheets, and electronic slides, and can embed e-mail and instant messages.
141) A wiki is most appropriate for information that is ________ but must remain available perpetually as it changes.
142) ________ makes it easier to search for and share information by allowing users to save their bookmarks to Web pages on a public Web site and tag these bookmarks with keywords.
143) ________ include researchers, designers, architects, scientists, and engineers who primarily create knowledge and information for the organization.