13. Both the labor force and the population are getting younger .
14. Compared to their parents, baby boomers tend to prefer work in
teams and thrive when work rules are unambiguous.
15. One of the most dramatic changes that has occurred in the past
several decades has been the increase in the number and percentage of women in
the workforce.
16. Flextime allows employees to choose their work schedules within
certain limits, for example, instead of working 9-to-5 an employee might elect to
work from 8-to-4 instead.
17. Martina is employed by a company that allows her to work from an
office in her home; she stays in touch with her employer primarily by e-mail.
Martina is taking advantage of the administrative policy known as flextime.
18. According to recent workforce projections, African-Americans are
expected to be the fastest growing group.
19. The invisible barrier that limits the advancement of women and
minorities is known as the glass wall.
20. As the number of low-level service industry jobs has grown in the
U.S., the number of Americans who attend college has fallen.
21. An organization that seeks to obtain a competitive advantage can
do so by hiring qualified people, training those people, and appropriately
using those peopleâs skills.
22. Like most managers, the primary challenge that Heather will face
in the future is dealing with too many high-skilled workers.
23. Three out of every four persons will be employed in the
service-producing sector through at least the year 2016.
24. Generally speaking, large companies allow supervisors a broader
range of managerial opportunities, because fewer management positions exist in
smaller companies.