11.Satisfaction with the firm’s business decisions is a top driver of __________.
a.attractionc.engagement
b.retentiond.commitment
12.An organization’s reputation in the community is a driver of __________.
a.attractionc.engagement
b.retentiond.commitment
13.A convenient work location is a top driver of __________.
a.attractionc.engagement
b.retentiond.commitment
14.An organization’s reputation as a great place to work is a driver of __________.
a.attractionc.engagement
b.retentiond.commitment
15.Giving employees an appropriate amount of decision-making authority is a driver of __________.
a.attractionc.engagement
b.retentiond.commitment
16.A flexible schedule is a top driver of __________.
a.attractionc.engagement
b.retentiond.commitment
17.The ability to balance work/personal life is a top driver of __________.
a.attractionc.engagement
b.retentiond.commitment
18.When an organization quickly resolves customer concerns, this is a driver of __________.
a.attractionc.engagement
b.retentiond.commitment
19.__________ commitment is the extent to which an employee identifies with the organization and its goals and wants to stay with the organization.
a.Organizationalc.Normative
b.Affectived.Continuance
20.__________ commitment is a positive emotional attachment to the organization and strong identification with its values and goals.
a.Organizationalc.Normative
b.Affectived.Continuance