11.In smaller companies, line managers assume a larger role in effective human resource management practices.
12.Part of the human resource professional’s role is to monitor and evaluate an organization’s human resource management practices.
13.Advising and assisting line managers on human resource management matters is often considered the most important role played by HR professionals.
14.The development of human resource management procedures and methods usually does not require inputs from line managers.
15.Firms can gain a competitive advantage over competitors by effectively managing their human resources.
16.A firm pursuing a product differentiation strategy is attempting to promote the same services or products as competitors, but at a lower cost.
17.Product differentiation will create a competitive advantage if the firm’s customers are willing to pay enough to cover extra production costs.
18.Research indicates that investment in human resources can help a firm develop a competitive advantage.
19.Employees who are committed to their organization tend to be very loyal towards them.
20.Performance appraisal systems that are too subjective and not documented tend to promote feelings of unfairness.