11.Almost all new employees receive some form of on-the-job training.
12.Job instruction training (JIT) is effective for teaching trainees how to perform relatively simple tasks in a step-by-step manner.
13.The lecture method is well suited to serve as the sole training method for teaching someone how to operate a forklift.
14.Role-playing is a training method often utilized in teaching sales techniques.
15.The primary difference between role-playing and behavior modeling is that role-playing teaches trainees the right way to perform a task.
16.Behavior modeling is based on the idea that workers learn best when they see how a task should be performed and then practice the task with feedback until they are competent.
17.Computer-based instruction is generally an inexpensive approach to training.
18.Computer-based instruction is individualized and allows trainees to proceed at their own pace.
19.Overlearning is especially appropriate when trainees are learning skills that will be used frequently on the job.
20.The use of a pretest is never important in the evaluation of the effectiveness of training.