116) ________ are those in which the decision maker must provide judgment, evaluation, and insight to solve the problem.
117) Many decisions have elements of both types of decisions and are ________, where only part of the problem has a clear-cut answer provided by an accepted procedure.
118) ________ face many unstructured decision situations, such as establishing the firm's five- or ten-year goals or deciding new markets to enter.
119) ________ and rank-and-file employees tend to make more structured decisions.
120) ________ consists of discovering, identifying, and understanding the problems occurring in the organization–why a problem exists, where, and what effects it is having on the firm.
121) ________ state that the actual behaviour of managers appears to be less systematic, more informal, less reflective, more reactive, and less well organized than the classical model would have us believe.
122) ________ are expectations of the activities that managers should perform in an organization.
123) In their ________, managers act as the nerve centres of their organizations, receiving the most concrete, up-to-date information and redistributing it to those who need to be aware of it.
124) Managers make decisions. In their ________, they act as entrepreneurs by initiating new kinds of activities; they handle disturbances arising in the organization; they allocate resources to staff members who need them; and they negotiate conflicts and mediate between conflicting groups.
125) High-quality decisions require ________ information.